At El Jefe Cigars, we respect your privacy. This Privacy Policy explains what information we may collect when you visit our website, how we use it, and how we protect it.
1. What We Collect
Depending on how you interact with our website, we may collect:
- Your name
- Email address
- Phone number, if you choose to provide it
- Information you submit through contact forms or inquiries
- Information you voluntarily provide when joining our community or communicating with us
- Basic website information, such as your IP address, browser type, device information, pages visited, and general website activity through cookies or similar technologies
We only collect information that is reasonably necessary for operating and improving our website and communicating with our community.
2. How We Use Your Information
We may use your information to:
- Respond to questions and inquiries
- Communicate with you when you contact us
- Provide information about El Jefe Cigars, our products, events, and community
- Improve our website and customer experience
- Understand how visitors use our website
- Maintain website security and prevent misuse
- Comply with applicable legal requirements
We do not use your information for purposes unrelated to these activities without appropriate notice or consent where required.
3. Sharing & Storage
We do not sell your personal information.
We may use trusted third-party services to help operate our website, communications, analytics, or other business functions. These providers may have access to limited information only when necessary to provide those services.
When you send us a message through the contact form on our website, the information you enter (your name, email address, message, and age confirmation) is processed by FormSubmit (formsubmit.co), a third-party form service, which delivers it to our email inbox.
We take reasonable steps to protect the information we collect and retain it only for as long as reasonably necessary for legitimate business or legal purposes.
4. Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to withdraw consent for certain communications or uses of your information.
To make a privacy request, simply contact us using the information below.
5. Contact Us
If you have questions about this Privacy Policy or how El Jefe Cigars handles your information, contact us at:
El Jefe Cigars
Email: jose@eljefecigar.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
El Jefe Cigars
Respect the craft. Respect the customer.
Last updated: October 1, 2026